alek Legal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by law. alek operates only in territories where our sportsbook, casino, and live-dealer offerings are legally permitted. Users are responsible for verifying that their access and use of alek comply with the laws of their own jurisdiction before creating an account or depositing funds.

This legal notice outlines alek's position on service availability, user eligibility, and the relationship between our platform and local law. It clarifies that alek does not make determinations about which jurisdictions are permitted—that responsibility rests with each user. Our service terms, account policies, and deposit/withdrawal procedures are described in our full terms of use and privacy policy, both accessible from our site footer.

If you have questions about alek's legal status in your region or concerns about compliance, we encourage you to seek legal guidance specific to your jurisdiction before using our platform. alek's support team can provide information about our services but cannot offer legal advice.

Service Availability and Jurisdiction Restrictions

alek's services are available only where applicable law permits. This means different users in different locations may have different legal rights and restrictions regarding access to our platform. We do not determine legality—that is a question for each jurisdiction's laws and each user's individual circumstances.

We at alek recognize that online gaming and sportsbook regulations vary widely across countries and regions. In some jurisdictions, online wagering is fully legal and regulated. In others, it is prohibited entirely. In still others, the legal status is unclear or transitional. Users must verify their own compliance with local law before accessing alek.

User eligibility and account requirements

To create an account on alek, you must meet the following criteria. First, you must be an adult in your jurisdiction—typically 18 or older, though some jurisdictions set higher age thresholds. Second, you must not be a resident of or accessing from a jurisdiction where alek's services are prohibited. Third, you must provide accurate, truthful information during registration and account verification.

When you register an account on alek, you represent that you meet these eligibility criteria and that your access and use comply with local law. If we discover that you have provided false information or are accessing from a prohibited jurisdiction, we reserve the right to suspend or close your account and forfeit your balance without refund.

alek conducts periodic reviews of user accounts and access patterns to identify and prevent service in prohibited jurisdictions. Our compliance team monitors for suspicious activity, patterns inconsistent with claimed location, or indicators of circumventing our restrictions. We take these matters seriously to ensure we operate lawfully.

alek does not make jurisdiction determinations

We emphasize that alek itself does not determine which jurisdictions are "permitted" or "prohibited." That determination is a matter of local law and regulation, not alek's choice. Different jurisdictions have different rules. Some permit online sportsbook wagering with licensing requirements. Others permit it with no licensing. Still others prohibit it entirely. Only you—and ideally, your legal counsel—can determine whether alek is legal where you are.

We operate our platform in multiple regions and respect the laws of each. However, we do not maintain a comprehensive list of "approved" or "prohibited" jurisdictions because such distinctions shift over time and depend on individual circumstances. If you are uncertain about the legality of accessing alek in your location, do not create an account until you have clarified the situation with local legal guidance.

Your legal responsibility

You are solely responsible for verifying that access to alek complies with your jurisdiction's law.

alek's role

We operate our platform in jurisdictions where we believe we may lawfully do so, but we do not make individual determinations for each user.

Prohibited access

If we identify that you are accessing from a prohibited jurisdiction, we will close your account and forfeit your balance.

No legal advice

alek cannot provide legal advice. Consult a lawyer in your jurisdiction if you are unsure about legality.

Data Protection and Privacy

alek maintains your personal data—name, email, phone number, account information, and transaction history—in accordance with applicable privacy law. We keep this information secure using industry-standard encryption and access controls. We do not sell your personal data to third parties. We share data only when necessary to provide our services (such as with payment processors DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or banks mobile banking, local payment, online payment, e-wallet) or when required by law.

Our full privacy policy, accessible from our site footer, describes how we collect, use, and protect your information in detail. By creating an account on alek, you consent to the data practices described in that policy. If you have concerns about how we handle your information, contact our support team or review our privacy policy for details on how to lodge a complaint.

Contact and dispute resolution on alek

If you have legal inquiries, complaints, or concerns about alek's compliance with law or our terms, you may contact our support team through the Help section of the alek platform. Provide clear details of your concern and any supporting information. We will respond within a reasonable timeframe and attempt to resolve the matter fairly.

If you are unable to resolve a dispute through our support process, you may contact us in writing with your formal complaint. alek will acknowledge receipt and investigate your complaint according to our dispute resolution procedures. The specific process depends on your jurisdiction and the nature of your complaint. Our terms of use contain further detail on dispute resolution channels.

alek's legal position is that our services are available only where local law permits. We operate in good faith to comply with law in each jurisdiction we serve. However, the ultimate responsibility for ensuring compliance rests with each user. Before using alek to wager on Liga 1, Piala Indonesia, Piala AFF, Champions League, or any other market—or to access our live-dealer tables and slot games—verify that doing so is legal where you are located.